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Problem updating subscriber directory

Verfasst: Mo 12. Dez 2022, 15:33
von PaulHeller
Last weekend I moved my telex to a new location. I no longer have a dedicated IP address. I unchecked the Dynamic Update of IP address and I checked "Use permanent server connection due to non-public IP address".

This gave me an IP address with the port being my telex machine number. And it worked very well for one week!

Today I moved things around a bit, which meant unplugging from power and restarting the iTelex system. Things no longer work. I went into the iTelex settings and the checkbox was no longer checked. Strange.

I accidentally checked the wrong box and hit submit changes. That caused an update to the directory with a bad IP address (I don't have one) and port 134. Then I checked the correct boxes. Here is the current settings:

It does not appear that the directory is being updated.How long should this take? I do notice that the red LED on the ethernet board occasionally lights up for about 4 seconds.

Here are the settings
Screen Shot 2022-12-12 at 3.30.32 PM.png
Thanks for any help.

Paul

Re: Problem updating subscriber directory

Verfasst: Mo 12. Dez 2022, 15:40
von PaulHeller
One more piece of information:
telex message.jpg

Re: Problem updating subscriber directory

Verfasst: Mo 12. Dez 2022, 15:42
von FredSonnenrein
Hi Paul,

You don't show the first entry of that settings page.

Be sure that it shows one of your numbers.

Did you occasionally change the pin?

...your second mail shows that you have changed it.

Please set it back to the "old" pin you have used before.

Best regards

Fred

Re: Problem updating subscriber directory

Verfasst: Mo 12. Dez 2022, 15:49
von PaulHeller
Hi Fred. Private message has been sent to you
Thanks
Paul