Seite 2 von 3

Can receive calls but cannot dial out - Help RQ

Verfasst: Do 18. Apr 2024, 23:41
von bambi
Hello detlef:

Thank you for your message.

Yes I can send messages to my I-TELEX from the WinTLX software successfully
Thank you

Can receive calls but cannot dial out - Help RQ

Verfasst: Do 18. Apr 2024, 23:45
von bambi
Hello detlef:
It seems I can ping

C:\Users\Administrator>ping tlnserv.teleprinter.net

Pinging tlnserv.teleprinter.net [81.14.237.129] with 32 bytes of data:
Reply from 81.14.237.129: bytes=32 time=329ms TTL=48
Reply from 81.14.237.129: bytes=32 time=329ms TTL=48
Reply from 81.14.237.129: bytes=32 time=332ms TTL=48
Reply from 81.14.237.129: bytes=32 time=330ms TTL=48

Ping statistics for 81.14.237.129:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 329ms, Maximum = 332ms, Average = 330ms

Thank you

Can receive calls but cannot dial out - Help RQ

Verfasst: Do 18. Apr 2024, 23:58
von detlef
bambi hat geschrieben: Do 18. Apr 2024, 23:41 Yes I can send messages to my I-TELEX from the WinTLX software successfully
Thank you
Can you also send messages to other i-Telex systems?

Is the computer running WinTlx on the same network as the i-Telex system?

Can receive calls but cannot dial out - Help RQ

Verfasst: Fr 19. Apr 2024, 00:01
von detlef
bambi hat geschrieben: Do 18. Apr 2024, 23:45 It seems I can ping
So we need to figure out why you are getting this "subscribe server can not be found" messages.

Do get this messages all the time?

Is the computer you are pinging from on the same network as the i-Telex system?

Can receive calls but cannot dial out - Help RQ

Verfasst: Fr 19. Apr 2024, 00:34
von bambi
Hello Detlef:

1. I cannot call others with WinTLX as I get this error:
REPLY SERVER ERROR

UPDATE 27387 ERROR

0 ENTRIES FOUND

2. Yes Computer and I-TELEX are using the same modem
Thank you

Can receive calls but cannot dial out - Help RQ

Verfasst: Fr 19. Apr 2024, 00:47
von detlef
Ok, that looks a bit strange. I need the WinTlx log file. Can you set up a log file path in WinTlx setup, try connecting another number again and send me the log file via PN?

Can receive calls but cannot dial out - Help RQ

Verfasst: Fr 19. Apr 2024, 01:14
von bambi
PM sent

The message I get when trying to call another TLX is:
{errStr}

Can receive calls but cannot dial out - Help RQ

Verfasst: Fr 19. Apr 2024, 02:03
von bambi
UPDATE: I reinstalled the I-TELEX firmware. I can now call out, and after the IP number changed and placing that in the modem settings, i can now also receive calls. How bizarre...?

Can receive calls but cannot dial out - Help RQ

Verfasst: Fr 19. Apr 2024, 08:36
von detlef
bambi hat geschrieben: Fr 19. Apr 2024, 01:14 The message I get when trying to call another TLX is: {errStr}
That looks like an error in the WinTlx logging. :suspect:
Could you send me a complete log file of a failed connection?

Did you update i-Telex to a different version?

Can receive calls but cannot dial out - Help RQ

Verfasst: Fr 19. Apr 2024, 10:25
von bambi
Hello Detlef:

It was the same version of I-TELEX.

I don't have any more of the log, sorry
Did you make a WinTLX Upper Case version?

Thank you